If you`re unhappy with your EE contract and want to cancel it within the first 14 days, there are a few steps you need to take. Here`s what you need to know:
1. Check your contract terms: Before you cancel your contract, make sure you know what you`re agreeing to. Check your contract terms to see if there are any fees or penalties for canceling early. You should also check the terms and conditions of your plan to understand the cancellation policy.
2. Contact EE: To cancel your contract, you need to contact EE. You can call their customer service line or go to an EE store in person. Be prepared to provide your account information and explain why you want to cancel.
3. Return any equipment: If you received any equipment as part of your EE contract, such as a phone or router, you`ll need to return it. EE will provide instructions on how to do this and may charge you a fee if the equipment is not returned in good condition.
4. Pay any outstanding bills: If you have any outstanding bills, you`ll need to pay them before you cancel your contract. EE may also charge you a fee for canceling early, so make sure you understand any potential costs before you cancel.
5. Confirm cancellation: Once you`ve completed the steps above, you should receive confirmation that your contract has been canceled. Make sure you keep a copy of this confirmation for your records.
Remember, if you cancel your EE contract within the first 14 days, you`ll be entitled to a full refund of any charges you`ve paid. Following the steps above will help ensure a smooth cancellation process and minimize any potential fees or penalties.